F.A.Q.



BALLOON DECORATION
 

Q. How can I hire your services?   contact us at  804-506-0144 / or fill out a contact form. 

 

Q. ​W​hat payments do you accept?  

 We accept Cash, Visa, MasterCard & Discover. you will also receive a  detailed invoice via paypal .

 
     


Q. How far in advance should I book and pay for  my  balloon decor order?  We ask that you provide complete details and a 50% deposit 21 days prior to the event to secure your date.  The balance is due 7 days prior to event date. If you need to book your event  less than two weeks, you will be required to pay in full at time of booking.

 There is NO FEE to book us.  However In the event you cancel your Balloon  Decor  Order  4 days prior to your event  we will only refund 25% of the amount that was paid for the balloon decor . The reason for this decision is because when we book a day and time for you we have to turn other clients away for that day and time slot which cause a loss in monies . 


Q.What will be the delivery fee ? There is a $7.99  FLAT delivery fee  for all non- balloon decor deliveries (example) balloon bouquets , balloon drops, balloons by the bunch any and all items that come from our warehouse all ready created.  

 

Q. Out door Balloon Decor : We strongly suggest air filled décor for these events.   We have no control over the weather and therefore cannot guarantee outdoor décor.  Normal oxidation(clouding look) will occur on latex balloons used outdoors.  We use only professional quality latex balloons.  

 

Q. How much is a Balloon Decor set up / take down delivery  fee ?  The  Fee varies from $30.00 to $85.00 it all depends on how much decor is being created .
 

Q. In what area do you offer your Balloons Decoration Services & Delivery in ? Varina, Henrico , Glen Allen, Short Pump , Hanover, Highlandsprings

 

Q. How long will the inside  decor last? 

That depends on the environmental conditions and if the decor is air-filled or helium filled.  A latex helium balloon has a lifespan  of about 8-10 hours. We can extend the float time by use of Hi-Float , a polymer that is added to the helium balloon prior to inflation. This can increase the float time up to 15 hours.  Air- filled balloons can last for days and sometimes weeks  under the right conditions. 
 


Q. Are balloons biodegradable or can they be recycled?  There are two types of balloons ,foil (sometimes called mylar) and latex. Foil balloons are NOT biodegradable, but can be recycled. Latex balloons CAN NOT  be recycled, but are biodegradable. 

 


  If you have a question that you do not see a answer to  here. Contact client services  at  804-506-0144   7:00am - 6:00 pm  Monday thru  Sunday . You may also email us for a quick response at  info@balloonshopva.com